With uAlert app, users are able to send an immediate alert to our Centre, to their emergency contacts and to the local police.

YOUR LOCATION IS TRACKED

Because you will be using the very crucial app system (see app page), we will be able to track you down (with your pre-approved authorization of course) to your precise location using your phone’s GPS. So you won’t have to worry about contacting us, your emergency contacts or even the police because they will all get contacted automatically and simultaneously. A message will confirm receipt of alert.

There are 2 levels of alert buttons. Here who gets your notification:

Orange Alert (Medium):

  1. Our Centre
  2. Your emergency contacts

Red Alert (High):

  1. Our Centre
  2. Your emergency contacts
  3. The local police

* Different circumstances may or may not require police intervention.

ON-SITE ASSISTANCE

**Service Not Yet Available 

When an alert is sent to the centre, a SQUAD team member is assigned to your on-site location. His primary job is to diffuse the situation and provide security to the victim.

Our SQUAD team members are trained law enforcement professionals or trained in the security and protection field and know how to deal with domestic and any other type of violence.

This on-site service by a SQUAD member may NOT be available in all regions. However, since we have all of your personal information on file, we are in the best position to properly assess your situation and assist the local authorities.

ASSISTU SPECIAL SERVICES

"AssistU" is a unique feature that offers anyone from around the world access to security services at an additional cost.

  • Well-being inspections (Security officer will arrive on site, inspect the premises for any activity and attempt to communicate with person in question. Will knock/ring doorbell but will not enter if no one answers.)
  • Safety Checks (Security officer will arrive on site and inspect the premises for any suspicious activity. Focus is on the exterior of the property only.)
  • Security Escort (Security officer will monitor the area and escort individual to their car, home, etc.)
  • Perimeter Check (Security officer will drive through location, paying attention to any suspicious activity. Focus is on the exterior of the property only.)
  • Executive Protection (Security officer will perform vacation checks, mail pick-up, airport pick-up, property patrols. Please call for rate.)
  • Please note that Securitas does not offer emergency service and may require 2-4 hours to coordinate. For emergency service, please press the Hi-alert button to alert the police. Please also note that Securitas charges $1.50/min after the first 20 minutes are up. If you require service for a longer period of time, let us know and we will get back to you with a different rate.
  • Per Call Rate on Regular Days: $59.95
    Per Call Rate on Statutory Holidays: $109.95
    Additional Minutes Surpassing 20 Mins On Site (Regular Days): $1.55
    Additional Minutes Surpassing 20 Mins On Site (Holidays): $3.25

    To place an order for one of our security services, please press the "assistU" button on the uAlert app. To download uAlert for free (for 30 days), click here.

OUR RESPONSE TIME